Terms and Conditions – 92star Online Gaming Platform

1 Acceptance of Terms

By accessing or using the 92star website at 92star.fun, downloading the 92star mobile app, creating a player account or placing any bet or wager, you confirm that you have read, understood and agree to be bound by these Terms and Conditions in full. If you do not agree to any part of these terms, you must stop using the platform immediately.

These Terms and Conditions form a legally binding agreement between you (the player) and 92star. They apply to all services offered on the platform including slots, fish games, jackpot games, esports titles and any other games made available now or in the future.

These terms should be read alongside our Privacy Policy and Responsible Gaming policy, both of which are incorporated by reference and form part of the full agreement between you and 92star.

2 Eligibility

To register and use 92star you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. The platform is strictly for adults only.
• You must be registering on your own behalf, not on behalf of any other person or entity.
• You must not be listed on any self-exclusion register or have previously requested a permanent ban from 92star.
• You must have the legal capacity to enter into binding contracts under the laws applicable to you.
• You must not be a current employee, contractor, director or agent of 92star, or an immediate family member of such a person.

92star reserves the right to request age verification documents at any time. Failure to provide satisfactory proof of age when requested will result in account suspension until verification is completed. Any winnings accumulated on an account subsequently found to belong to a person under the age of 18 will be voided and the account permanently closed.

3 Account Registration

3.1 Creating Your Account

Each player is permitted to hold one account on 92star. Creating multiple accounts — whether under the same name, different names, shared devices or shared payment methods — is strictly prohibited. Where duplicate accounts are identified, 92star will merge or close the duplicate account and void any bonuses or promotional winnings associated with it.

3.2 Accurate Information

You must provide accurate, current and complete information when registering. This includes your full legal name, date of birth, contact number and payment details. Providing false information — particularly regarding your age or identity — is a material breach of these terms and will result in immediate account closure.

3.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. If you suspect that your account has been accessed without your authorisation, contact 92star support immediately. 92star will not be liable for any losses resulting from unauthorised access caused by your failure to keep your credentials secure.

3.4 Account Verification

92star may ask you to complete identity verification (KYC) at any point — during registration, before processing a withdrawal, or at any time the platform deems necessary. You will be asked to submit documents such as a national identity card or other government-issued ID. Withdrawals will be held pending successful verification.

4 Deposits & Payments

92star processes all deposits in Pakistani Rupees (PKR). The following payment methods are currently supported for deposits: JazzCash, Easypaisa, Raast instant transfer, standard Bank Transfer, debit cards and other mobile wallets as listed in the Deposit section of the platform.

• Minimum and maximum deposit limits apply per method and are displayed on the Deposit page.
• Deposits are credited to your account balance once the transaction is confirmed by the payment provider.
• 92star does not charge any platform-side fees on deposits. Your payment provider may apply their own transaction fees — check with your provider before depositing.
• Deposits made using methods not registered to your verified account name may be rejected and returned.
• Do not attempt to deposit using any method not listed on the official Deposit page. Transfers sent to unofficial channels will not be credited and may not be recoverable.

If a deposit appears in your bank or wallet as processed but has not been credited to your 92star balance within a reasonable time, contact support with your transaction reference number. Do not repeat the transaction before the first one has been resolved.

5 Withdrawals

Withdrawal requests are processed in PKR to the same method used for the qualifying deposit. This same-method policy is a security measure and will be applied without exception.

• Minimum and maximum withdrawal amounts per transaction are listed on the Withdrawal page.
• Mobile wallet withdrawals (JazzCash, Easypaisa) typically process within a few hours of approval.
• Bank Transfer and Raast withdrawals are generally completed the same business day for requests submitted during standard banking hours.
• 92star does not deduct any platform fees from withdrawals. Your full approved amount is paid out.
• Withdrawal requests may be subject to identity verification checks before processing. Ensure your account is fully verified to avoid delays.
• Winnings derived from bonus funds are only withdrawable once all applicable wagering requirements have been met in full.

6 Bonuses & Promotions

92star offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms stated at the point of offer and to the general bonus rules below.

6.1 Wagering Requirements

Every bonus offered on 92star carries a wagering requirement. This means you must wager the bonus amount (and in some cases the bonus plus the deposit amount) a specified number of times before any winnings generated from bonus funds become eligible for withdrawal. The exact multiplier is stated in the individual bonus terms.

6.2 Bonus Validity

All bonuses have an expiry period. If the wagering requirement is not completed within the stated validity window, the bonus and any associated winnings will be forfeited. Bonus expiry dates are visible in your account.

6.3 Abuse of Bonuses

Any player found to be systematically exploiting bonus offers — including through the use of multiple accounts, coordinated play with other players, or patterns of low-risk wagering designed solely to meet wagering requirements — will have their bonuses voided and may have their account suspended. 92star's decision in such matters is final.

6.4 General Conditions

• Only one welcome bonus may be claimed per player, household or device.
• Bonuses cannot be transferred, exchanged for cash at face value or combined unless explicitly stated.
• 92star reserves the right to modify, suspend or withdraw any promotion at any time with reasonable notice.
• In the event of a dispute regarding a bonus, the terms stated at the point of offer take precedence.

7 Game Rules & Fair Play

All games available on 92star — including slots, fish games, jackpot titles and esports games — operate using certified random number generators (RNG) or equivalent fair-play mechanisms as provided by each game supplier. 92star does not alter the outcome of any game.

• Game-specific rules, paytables and return-to-player (RTP) percentages are available within each game interface.
• In the event of a technical fault or disconnection during gameplay, the game round will be resolved according to the game supplier's disconnection policy. Bets already placed at the time of a confirmed disconnection remain valid.
• If a game malfunctions in a way that produces an erroneous result — such as an incorrectly displayed win or an impossibly large payout — the result will be void and the bet refunded. 92star is not liable to pay out winnings generated by a known technical error.
• Players must not use any automated tools, bots or scripts to play games on 92star. All gameplay must be conducted manually by the registered account holder.

8 Prohibited Conduct

The following activities are strictly prohibited on 92star and will result in immediate account suspension, balance forfeiture and possible reporting to relevant authorities:

• Registering more than one account or assisting another person in doing so.
• Providing false identity, age or payment information during registration or verification.
• Using any software, bot, script or automated tool to gain an unfair advantage in any game.
• Colluding with other players to manipulate game outcomes or exploit bonus structures.
• Attempting to launder funds through the platform or using the platform for any financially fraudulent purpose.
• Depositing funds obtained through fraudulent means including stolen payment credentials.
• Harassing, threatening or abusing other players or 92star staff through any communication channel.
• Attempting to reverse-engineer, hack or otherwise tamper with 92star's platform, software or security systems.

9 Responsible Gaming

92star is committed to providing a gaming environment that is enjoyable, transparent and safe. Gaming should always be treated as entertainment — not as a source of income or a way to recover financial losses.

Players are encouraged to set personal deposit limits, session time reminders and loss limits through their account settings. These tools are available at all times and take effect immediately when set. Increasing a limit requires a cooling-off period before the change is applied.

If you feel that your gaming habits are affecting your finances, relationships or daily routine, please use the self-exclusion tool available in your account or visit our dedicated Responsible Gaming page for guidance on taking a break. Self-exclusion requests will be actioned within 24 hours and are available for defined periods or permanently.

• Never gamble with money you cannot afford to lose.
• Do not chase losses by depositing more after an unsuccessful session.
• Take regular breaks during gameplay.
• Keep gaming in perspective — it is one form of entertainment among many.
• This platform is strictly for adults aged 18 and above.

10 Intellectual Property

All content on 92star — including but not limited to the brand name, logo, website design, graphics, game interfaces, text, promotional materials and software — is the property of 92star or its licensors and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify or create derivative works from any 92star content without prior written permission.

Game content displayed on 92star is provided under licence from third-party game suppliers. Each game supplier retains all intellectual property rights in their respective games.

11 Limitation of Liability

To the fullest extent permitted by applicable law, 92star's total liability to you for any claim arising from your use of the platform is limited to the amount deposited by you in the 30-day period preceding the event giving rise to the claim.

92star is not liable for:

• Any loss of profits, winnings, data or goodwill arising from your use of the platform.
• Interruptions to service caused by maintenance, technical faults or events outside 92star's reasonable control.
• Losses arising from your failure to keep your account credentials secure.
• The conduct of third-party payment providers, game suppliers or network operators.
• Any indirect, consequential or special losses of any kind.

Nothing in these terms limits 92star's liability for fraud, gross negligence or any other matter that cannot be excluded by law.

12 Account Suspension & Closure

92star reserves the right to suspend, restrict or permanently close any player account at any time, with or without prior notice, where there is reasonable belief of:

• A breach of these Terms and Conditions.
• Fraudulent or dishonest activity.
• Failure to complete identity verification within a reasonable time.
• Chargebacks or disputed transactions initiated by the player.
• A self-exclusion request made by the account holder.

Where an account is closed due to a verified breach, any remaining balance may be withheld pending investigation. Where an account is closed for any reason other than a breach — such as at your own request — your verified balance in PKR will be returned to your registered payment method after standard verification checks.

Players wishing to close their own account voluntarily may do so at any time by contacting support. Voluntary closure requests will be actioned within 48 hours.

13 Privacy

92star collects and processes your personal data in accordance with its Privacy Policy. By registering on the platform you consent to the collection and use of your data as described in that policy.

Your personal data will not be sold to third parties. It will be shared with payment processors, identity verification services and game suppliers only to the extent necessary for operating the platform and processing your transactions.

You have the right to request access to, correction of or deletion of your personal data at any time by contacting 92star support. Deletion requests will be honoured subject to any legal retention obligations that require 92star to retain certain records.

14 Changes to These Terms

92star may update these Terms and Conditions from time to time. When significant changes are made, players will be notified via the platform or by email. The updated terms will be effective from the date of publication on this page.

Your continued use of 92star after an update to these terms constitutes your acceptance of the revised version. If you do not agree to the updated terms, you must stop using the platform and may request account closure as described in Section 12.

We recommend bookmarking this page and checking it periodically so you remain aware of the current terms governing your use of the platform.

15 Contact

If you have any questions about these Terms and Conditions or need to raise a concern regarding your account, please reach out to the 92star support team. Support is available around the clock.

You can also find answers to common questions on the FAQ page. For matters related to responsible gaming, including self-exclusion requests or deposit limit adjustments, please visit the Responsible Gaming page.